1. How can I contact you?

You can contact us by sending an email to support@houspire.com. We strive to respond to all inquiries within 24 hours.

2. Where are your products shipped from?

Our products are shipped directly from our suppliers located in various countries around the world. This allows us to offer a wide range of unique and innovative products at competitive prices.

3. Do you offer international shipping?

Yes, we offer international shipping to most countries. However, please note that there may be certain restrictions and additional fees for international orders. Please check our shipping policy for more information.

4. How long does shipping take?

Shipping times may vary depending on the product and your location. Generally, it takes 7-20 business days for your order to arrive. Please note that due to the current global situation, there may be some delays beyond our control. We appreciate your patience and understanding.

5. Do you offer a refund if I'm not satisfied with my purchase?

Yes, we have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please refer to our refund policy for more details on how to initiate a return.

6. Can I cancel my order?

If you wish to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once the order has been shipped, it cannot be canceled.

7. Are your products covered by a warranty?

Yes, we offer a warranty on select products. The warranty period may vary depending on the product. Please check the product description or contact us for more information about the warranty coverage.

8. How can I track my order?

Once your order has been shipped, we will provide you with a tracking number. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.

9. What payment methods do you accept?

We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience and security.

10. Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts for certain products. If you are interested in purchasing a large quantity of items, please contact us for more information and pricing.